Last Updated: October 17, 2025
1. Not a Law Firm
DamDelay is NOT a law firm and does not provide legal advice. We are a claim filing service that assists customers in submitting compensation requests to airlines and the U.S. Department of Transportation (DOT).
We do not:
- Practice law or provide legal representation
- Offer legal opinions or advice
- Represent you in legal proceedings
- Guarantee legal outcomes
If you need legal advice, please consult a licensed attorney.
2. No Guarantee of Compensation
We cannot and do not guarantee that you will receive compensation from the airline.
Compensation depends on many factors including:
- The airline's specific policies and procedures
- DOT regulations and interpretations
- The specific circumstances of your flight delay or cancellation
- The airline's discretion in reviewing your claim
- Whether the delay was within the airline's control
3. Results May Vary
Past results do not guarantee future outcomes. Every claim is unique and evaluated independently by the airline. Factors that may affect your claim include:
- Reason for delay (weather, mechanical, crew issues, etc.)
- Length of delay
- Airline's compensation policy
- Your ticket type and fare class
- Whether you accepted alternative arrangements
4. Service Scope
Our service is limited to:
- Collecting your flight delay/cancellation information
- Formatting and submitting your claim to the airline
- Filing a complaint with the U.S. Department of Transportation
- Sending you confirmation of submission
We do NOT:
- Follow up with airlines on your behalf
- Negotiate compensation amounts
- Provide legal representation
- Guarantee response times from airlines
5. Third-Party Actions
We are not responsible for:
- How airlines respond to or process your claim
- Delays in airline responses
- Airline policy changes
- DOT investigation timelines or outcomes
- Email delivery issues beyond our control
6. Accuracy of Information
You are responsible for providing accurate and truthful information. We are not liable for claim denials resulting from:
- Inaccurate flight information
- False or misleading statements
- Missing documentation
- Expired claim windows
7. Use at Your Own Risk
By using DamDelay, you acknowledge that:
- You understand this is a claim filing service, not legal representation
- You accept the risk that your claim may be denied
- You will not hold DamDelay liable for airline decisions
- You have read and agree to our Terms of Service
8. Contact Information
For questions about this disclaimer, contact us at [email protected]